Month: April 2020

Credit Cards in Brazil: Local vs. International Cards

In our line of work, cross-border payments processing, we talk a lot about the benefits of accepting local credit cards in LATAM – particularly in countries like Brazil, where only 6.5% of the population has access to international cards.

But this begs the question: What is exactly the difference between a local and international card?

This article seeks to explain what divergences consumers may see between local and international cards, and why local cards are so prevalent in LATAM – and how you can best position your business in the region based on this knowledge.

What’s the difference?

Have you ever really taken a look at your credit card and where you’re able to use it? If you have one with a major company, like American Express, Visa, Discover or MasterCard, you might have assumed that it’s a card you can use anywhere you want, but that’s not necessarily the case. That’s because there’s something called ‘local credit cards’ which are actually only able to be used in the country from which they originate. These are common in many countries around the world, however those coming from the US may not be as familiar with this topic, as credit cards generally issued in the US are enabled for international purchases as well.

However, globally, international credit cards are not that prevalent – and in fact in Brazil they only make up 6.5% of total credit card owners.  As such, we know that approximately 90% of online purchases that are made in the country use a national payment method rather than an international one, and only 0.1% of those are from debit cards. 

We’re going to take a look at the landscape of credit cards in Brazil,  the differences between the two types, and what you should consider when determining what payment options your business accepts in Brazil.

Some points of differentiation between local & international cards 

Two key features of international cards, that set them quite apart from their local counterparts, are the safety features built in and where you can use them. 

  • Advanced Safety Features – There are a number of different safety features that are standard in international cards, primary among them, 3DS — a security feature that triggers multiple checks amongst stores, acquirers, banks and issuers, and utilizes security tokens at the point of sale to protect against fraudulent activity. While many issuers have implemented this in Brazil, most e-commerce stores have not, so this won’t be accessible for local cards. 
  • Global Acceptance – For individuals with international cards, they can of course use them around the world, as they are going to be more widely accepted. While international cards are more widely accepted around the world, they are also far more difficult to get for an individual, and therefore not as widely used as local cards. This is an important distinction for merchants doing business around the world to take into consideration.

So, why are local cards so popular in Brazil?

  • Lower Fees – In general, local cards are going to have lower fees for ownership than an international card. For the benefit of being able to use that card anywhere, the credit card company pays a premium, so the end-user sees some of the cost, as well. With a local card, one can expect lower annual fees (or none at all,) making them even more attractive to a wider population. Beyond that, if users pay for a transaction with an international card, they must pay the IOF (Imposto sobre Operações Financeiras,) which increases the transaction by 6,38% to the user. 
  • Easy Access – Getting a local credit card is generally much easier as well, as there are fewer barriers to entry created by card providers because the stakes are significantly lower, and therefore risk is reduced. 

For all of the reasons listed above – local cards are significantly more popular than international cards in Brazil. They are easier to get, largely the only card really needed in the country, and often have lower fees, so are overall more attractive for consumers that are primarily buying nationally anyway.

Some things to know about Credit Cards in Brazil

Types of Cards – Brazil has of course, the standard schemes found around the world, in addition to a few schemes that are particular to the country. Visa and MasterCard are the most common, and they’re names that are known internationally. But national Brazilian brands like Elo and Hipercard are extremely popular as well. Most recent data shows that 35M people have Visas, 55M have MasterCard, 3.3M Hipercard, 3.9M Elo, 143k Diners, 408k Amex. 

As further noted below, just because a card is labeled Visa or Mastercard, doesn’t automatically make it an international card. International cards certainly are available in Brazil, however they are used by such a small part of the population, that they are not a payment option to be counted on for significant revenues if you are looking to grow your business in Brazil.

Installments – The majority of Brazilians prefer to pay in parcelado, or installment payments, as a way to purchase via e-commerce, and this option requires local acquiring. Approximately 45.8% of purchases in 2018 were made via installments. Installments means that the customer purchases the item and pays a set amount every month until it’s paid off. This option should be offered by all companies doing business in Brazil, however installments can only be paid for with local credit cards–yet another reason to accept local options.

Not All Visas Are International (And Other Companies Too)

A common misconception among consumers and merchants is that just because a credit card is branded with a specific company that is international, it’s an international card. The same challenge arises for merchants: you may think you are accepting all kinds of Visas (local and international) because you accept International via your site, however without a specific implementation of local payment products, your site is likely only accepting the international cards from these schemes.  

There’s an important distinction to make between an issuer and the scheme – the schemes we all know and recognize (like Visa, Mastercard etc.) are the parties that actually operate the “behind the scenes” payment processing of transactions. The issuers, like Chase or Bank of America, are the financial institutions that provide (issue) the cards themselves. So, an issuer of a local bank can therefore work with an international scheme like Visa to develop a card that is both local but may appear to an untrained eye to work internationally. Buyers & merchants beware!

Since Brazilian credit cards are local cards, if a customer gets a local credit card in Brazil, even if it’s on a Visa or MasterCard scheme, they can’t use it anywhere but Brazil and not in any currency other than the Brazilian Reais (BRL). This becomes particularly problematic for foreign operators wanting to sell things in Brazil — if you don’t offer prices in BRL and as a “local” product, all of those local card holders won’t be able to buy the services offered.

If you’re going to be setting up shop in Brazil you need to use local processing, either by setting up a local entity in Brazil or leveraging a cross-border PSP like epag to run your processing for you. This is the way you’ll have the ability to accept domestic and international credit cards. 

In general, there are a number of differences between local and international credit cards, as we have outlined here, and why they see such popularity in Brazil. The main takeaway is that there are quite a few options within both local and international cards, but ultimately, local cards are the key to success in Brazil — to accept local credit cards, maximize your audience and revenues in the country, and avoid setting up a local entity yourself, get in touch with us here for a consultation on how we can help you grow your business. 

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The Brazilian Payments Landscape: General Overview

Brazil remains a favorite destination for companies looking into international expansion. Although small in comparison to other markets, Brazil is the 10th largest e-commerce market in the world, reaching USD 13 billion in revenues in 2018. This makes it the largest online market in Latin America, representing over 40% of the region’s e-commerce sales – more than the combined sales of Mexico and Argentina, the second and third largest markets in the region.

Brazil remains a favorite destination for companies looking into international expansion. Although small in comparison to other markets, Brazil is the 10th largest e-commerce market in the world, reaching USD 13 billion in revenues in 2018. This makes it the largest online market in Latin America, representing over 40% of the region’s e-commerce sales – more than the combined sales of Mexico and Argentina, the second and third largest markets in the region.With a rising middle-class population, comes more access to the internet and online services. Today, 76% of the Brazilian population has access to the internet either via mobile devices or computers. Out of approximately 130 million online users, 58 million are active online shoppers. According to Ebit Webshoppers, the southeast region (which includes São Paulo, and Rio de Janeiro) has the highest concentration of online consumers, accounting for 57% of the total country sales.

mobile payments

In terms of payment methods, Brazilian consumers prefer to pay for their online purchases using locally issued credit cards and when possible, in installments, where consumers can choose to breakdown the total amount into several equal monthly payments. Around 49% of online purchases are made via installments.

In addition, cash-based methods such as Boleto Bancário are highly popular amongst the entire population, not just to those without access to credit cards.

In order to serve the Brazilian market better, merchants can choose to invest in a local entity and process via a local acquiring network. However, this might not be a viable option for some merchants as Brazil may not represent a big market share and investments in creating a local presence can be costly and logistically or legally cumbersome.

Alternatively, merchants that wish to drive more revenue and capture Brazilian market share without investing in a local setup can partner with local Payment Service Providers (PSPs) who are connected to local acquirers and have the ability to offer cross-border online payments to international companies.

Some of the benefits of local acquiring in general are:

Access to more consumers and local payment methods

Only 40% of Brazilians have access to credit cards, and 95% of these credit cards are not enabled for international payments. Offering local payment methods and cash-based alternatives, such as Boleto Bancário (which are easily accessible by the entire population), will give you access to more consumers and thereby also increase your revenues.

Ability To Offer Installments

Many people in Brazil find it extremely convenient and prefer to pay in installments. When your business offers local payment, it includes paying in installments which is an attractive alternative for most consumers. The average income of Brazilians is somewhere around $2700 per month. This includes people that earn less than that as well. With the current global financial situations and inflation in the country, the majority of the citizens in Brazil can only afford to buy products on installments. This has not only helped Brazilian citizens but also the Brazilian government as well.

Higher Authorization Rates

The bank approves of the payment methods that are done locally through credit or debit cards. Local payment methods have high authorization rates because of the fact that they are viewed as relatively less risky as compared to foreign transactions.

Lower Taxes And Fees

Alternative payment methods may charge a lot of taxes and service fees which is not the case for local payment methods. This is due to the fact that foreign transactions take into account the tax policy, exchange rate and financial situation in the base country. The platforms that support and carry out the financial transactions tend to charge a hefty foreign transaction fee as well. This is why local payment methods have lower fees and lower taxes.

Some of the benefits of local acquiring via a cross-border PSP are:

No Need For A Local Setup 

If businesses want to enable local Brazilian payment methods, they need to invest time and resources in creating a local setup which is ultimately an extremely time consuming and complex process. However, when businesses partner up with PSPs, they do not need to worry about creating a local setup in order to accept local payment methods.

It’s Extremely Convenient 

Setting up a local entity takes several years but through a PSP, everything is extremely convenient and much less complex. All you have to do is integrate your API with the platform, and let your local payment provider do the rest of the job. Some PSPs charge a fee just to have the agreement in place, whereas others (like epag) only charge for “pay for what you use” strategies in place.

Increase revenue through the best-fit payment methods

The payments landscape has changed quite a lot over the years as businesses keep emerging and entering the market. This expansion has resulted in new Brazilian payment methods being introduced that are far more convenient. The advancement in technology is one reason that businesses have been able to offer a wide range of payment methods to their clients. Technology has actually revolutionized the way people pay for goods and services. Brazil is a very populous country and a higher population translates to higher customers. So it was only a matter of time that new and improved payment methods supported by technology were introduced in the market.

Businesses who want to maximize their revenue should be aware of the fact that they won’t be successful in this initiative without accepting technologically advanced local payment methods because they are preferred more by consumers. 

They can easily enable and allow their customers to pay through these methods when they partner up with PSPs without the need of going through the hassles of creating a local entity. 

Foreign companies can also take advantage of the fact that these payment methods are accessible to most of the population of Brazil. They can easily partner up with PSPs and establish a flourishing business within the region of Brazil. 

The bottom line is: you cannot fully take advantage of the market when you restrict your customers to a few payment methods that are accessible to only a handful of the public. 

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